Agnes Clamshell Sconce

Yes. Most chandeliers and pendant lights include adjustable rods, chains, or cables. If you need a longer hanging length for a high ceiling, staircase, or foyer, please contact us before ordering.

Many of our fixtures can be installed on sloped or vaulted ceilings, depending on the canopy and fixture structure. Please contact us before ordering if your ceiling is angled.

Yes. Bulbs are included with our light fixtures, so you do not need to purchase basic compatible bulbs separately. Some fixtures may require a specific socket type, wattage, or color temperature depending on the design. Please refer to the product details for the exact specifications. If you prefer a different brightness or color temperature, make sure to use bulbs that are compatible with the fixture.

Standard lighting orders are usually processed within 3–7 business days. Large or made-to-order fixtures may require 1–2 weeks for preparation. Delivery for larger fixtures typically takes around 2–4 weeks after shipment.

Lighting fixtures are often fragile, oversized, or carefully packed before shipment. Some pieces may require production, inspection, or custom preparation to ensure safe delivery.

Please contact us within 72 hours of delivery with photos of the package and damaged item. We will help arrange replacement parts, a replacement fixture, or another suitable solution.

Eligible items may be returned within 30 days of delivery if they are unused, uninstalled, and in the original packaging. Custom-made or modified items may not be eligible for return unless there is a quality issue.

Yes. We support interior designers, builders, studios, and project buyers. For trade pricing, bulk orders, or project assistance, please contact us at info@zelnolighting.com.