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30-day returns
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* If you receive unqualified or damaged products, please contact us timely and we will handle it immediately. We are committed to provide the best service for every customer.
DIMENSIONS
Wire Length: A djustable 78.7" Maximum
Product Weight: 14kg, 20kg, 30kg, 19kg
DETAILS
Voltage: 110V–120V / 220V–240V
Material: K9 Crystals
Light Source: LED
Dimmable: Yes
Sloped Ceiling Compatible: Yes
Fixture Shape: Round, Rectangle
Maximum Compatible Wattage: 279W
Suspension Type: Chain
Note: * Please check the before ordering, just to ensure that it will be suitable for your room. * Please note that the lamp comes in separate parts will need basic assembly, and professionals would be highly recommended.
Bulbs Included: Yes
Free Shipping: Yes
Contact: info@zelnolighting.com
Shipping
Zelno Lighting offers free standard shipping within the United States.
Most standard lighting orders are processed within 1-3 business days before shipment. For large, handmade, or customized lighting pieces, production and preparation may take 5-7 business days.
After your order ships, delivery usually takes 2–4 weeks, depending on the destination, product size, and carrier schedule. A tracking number will be sent by email once your order has been shipped.
For more details, please visit our Shipping Policy.
Returns
We accept returns within 30 days of delivery.
Items must be unused, uninstalled, and returned in their original packaging with all parts and accessories included.
If your item arrives damaged, defective, or incorrect, please contact us within 72 hours of delivery with photos of the item and packaging. We will help arrange a replacement, repair, or refund.
For non-quality-related returns, customers are responsible for return shipping costs.
Refunds are issued to the original payment method after the returned item has been received and inspected.
For full details, please visit our Refund Policy.
Need Help?
If you have questions about shipping, returns, customization, or delivery time, please contact us through our Contact Page.
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